People feel safe and secure

This measures derives from the annual statutory Adult Social Care Survey which takes place (between January and March each year) across all councils with social services responsibilities in England. 
The target set by the County Council is for this to increase to 95% by the end of March 2022.

January 2020 performance

The 2018-19 Survey took place between January and March and survey questionnaires were dispatched to 1,564 Adults Services customers.
The results from this year’s survey show that the percentage of people who use services who say that those services had made them feel safe and secure has increased from 87.1% in 2017-18 to 91.9% in 2018-19.  
Our 2020-21 milestone target is 94%.

The 2019-20 Adult Social Care Survey is now in progress.


An action plan has been devised with the Head of Safeguarding that majors on the broader determinants of safety in the community such as improving staff awareness of preventing radicalisation, victim support and enabling local residents to stay safe online.
Digital safety skills sessions for staff in Adults’ Services are now available to book on the County Council’s Learning and Development Gateway. The purpose of the sessions is to encourage everyone to work together for a better internet, sharing key messages and supporting others to stay safe online, whilst making the most of the positive opportunities the digital world has to offer.
A motion on the incidence of hate crime, the development of cost-effective awareness public promotions of the issues in West Sussex, and the need for the Environment Communities and Fire Select Committee to receive regular reports on the matter, was tabled at the County Council’s meeting held in October 2019. The motion has subsequently been considered further by the Cabinet Member responsible for community safety and an amended approach will be implemented, subject to call-in, by the County Council in the New Year.
The programme of refresher training specifically for Adults’ Services staff on ‘Prevent’, the Government’s programme on preventing radicalisation and extremism, has now been completed. A new programme of sessions for staff in Adults’ Services on trafficking and modern slavery awareness got underway in December 2019 and early indications are that it has been well-received.

Care Funding and Advice

People are living longer and for some this may mean moving into a care home. This decision is likely to be one of the most expensive decisions people make in their lives and the prospect of paying for long-term care can feel daunting. Seeking information and advice to help them consider all the options available and make informed decisions is vital. Based on current estimates, West Sussex residents can expect to pay an average of £50,000 or more per year for a residential care home.