December 2018 performance
statutory Adult Social Care Survey takes place in all councils with social
services responsibilities in England, the Survey tales place between January
and March each year, the next survey will be issued week commencing 28th
– March 2018 Adults’ Services undertook some follow-up local research with 210
respondents to the 2016-17 Adult Social Care Survey. These respondents had
self-identified as wanting to be involved in any follow-up research. We decided
to test their views on 13 questions specifically in relation to ‘social
contact’. Sixty people (29% of those sent this survey) responded.
three key messages for service improvement:
1. keeping people informed;
we did: Our information offer to local residents about Adults’ Services: This
is routed through from the County Council’s website to the West Sussex Connect
to Support website and Google Analytics are used to track activity. The design
and content of this external website was comprehensively reviewed in 2018 and
members of our standing consultation group, the Adults’ Services Customer and
Carer Group, were involved. Our suite of printed adult social care
publications, which are widely circulated across the county (including to
libraries), are subject to annual review and updating.
2. provide transport; and
we did: Access to transport provision: this was identified as a barrier to
social engagement. None of the respondents to this particular survey had got a
known learning disability although some did identify that additional care
support might be needed by some people to enable them to access to transport.
There could potentially be scope for people with a learning disability to learn
about and receive individualised support about accessing community and public
transport, some work is done in this regard for people with a learning
disability by WorkAid in order to support individuals towards employability.
3. provide person-centred care and
we did: Person centred care and support: Adults’ Services is mainstreaming the
Supporting Lives Connecting People programme. We are aiming to reduce social
isolation as one of the outcomes of this programme, as social workers and
OTs enable people to link with local community support.
Task and Finish Group with representatives from Public Health, the Communities
Team and the three NHS Clinical Commissioning Groups in the county has been
established focusing on social isolation and loneliness. This Group is taking a
paper to the Public Health Board on 12th January 2019 with
recommendations around a two-year action plan to tackle some of the underlying