February 2018 Performance
This measure comes from the results of annual survey. It relies on the service users choosing to respond to the survey and is perception based. We do have the opportunity to have a direct impact on those responding because we take the opportunity to follow up with individuals. The team are currently making arrangements to communicate with those who feel they are lacking social contact to discuss what can be done to improve this. It is also anticipated that in future years the impact of the proposed new operating model will help people be less socially isolated.