July 2019 performance

Facebook - highest 285  owly links

How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council, at: http://ow.ly/NCQk30lFHzZ  SaveTimeGoOnline

Twitter highest engaging tweet – 680 likes

Congratulations to the Duke and Duchess of Sussex on the christening of their son Archie from West Sussex! https://twitter.com/royalfamily/status/1147526859497889792

June 2019 performance

Facebook - highlight of the month

 Most owly clicks – 426 
Places are now open for the 'Making Sense of Sensory Processing Differences' conference taking place at the University of Sussex on 18 September. Experts will give talks on a range of subjects including autism and synaesthesia. Book your place here: http://ow.ly/Gdck50uAfGs

Twitter - highlight of the month

 Most owly clicks – 281
 How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council, here: http://ow.ly/NCQk30lFHzZ 😀😐☹️ #SaveTimeGoOnline https://twitter.com/WSCCNews/status/1143051327897034752/photo/1

May 2019 performance

Facebook - highlight of the month

Most owly clicks - 729
Ofsted has published the findings of its inspection of our children’s services. Our response and more information here: http://ow.ly/OClC50u2Z03

Twitter - highlight of the month

Most owly clicks - 283
We want your feedback! How was your experience the last time you contacted West Sussex County Council? Go to http://ow.ly/NCQk30lFHzZ and fill out a survey to let us know! #SaveTimeGoOnline https://twitter.com/WSCCNews/status/1130763568645844992/photo/1

April 2019 performance

Facebook - highlight of the month

Most Ow.ly Clicks - 947
The new anxiety in autism guide will be available to parents and professionals online in the near future. In the meantime here's some information about why it's so important: http://ow.ly/vt3450scLJB @SBGaigg @CityUniLondon @cityarg

Twitter - highlight of the month

Most Ow.ly Clicks - 283
How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council at: http://ow.ly/NCQk30lFHzZ #SaveTimeGoOnline https://twitter.com/WSCCNews/status/1123127380145573888/photo/1

March 2019 performance

Facebook - highlight of the month

 most Ow.ly Clicks - 283
How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council, at http://ow.ly/NCQk30lFHzZ #SaveTimeGoOnline

Twitter - highlight of the month

Most Ow.ly clicks - 465
 In 2017/18 £1.7m was spent in #WestSussex sending your #textiles for disposal. That’s 11,000 tonnes of unwanted clothes, towels, blankets & sheets thrown in the rubbish. If you want to find out how you can start #TacklingTextiles, visit http://ow.ly/A2Tw30nf7dW. @WSrecycles https://twitter.com/WSCCNews/status/1108094565565820938/photo/1
February 2019 performance
Another increase on both channels this month. An increase in posts and tweets has seen a rise in engagement levels.
Facebook
Twitter
January 2019 performance
January has seen a huge spike in social media activity from the previous month, with a really encouraging increase in engagement levels.
With a similar amount of posts on both Facebook and Twitter, we've seen parallels between the increase in followers but almost double the traffic (total clicks on links) from Twitter
December 2018 performance
December had a decrease in Facebook posts but did see an increase in fans. Twitter also saw a decrease in tweets but, again, saw an increase in followers. Engagement levels were down but traffic through our online messaging was up.
November 2018 performance
We had another increase in posts and tweets this month and saw some great engagement from residents particularly with #OurDay and the 'Recycled bottle Christmas tree for Chichester city centre'. We’re happy our messages are resonating with our residents and to see an increase in engagement levels and we are well on track to meet our 2022 goal of 6,419 Facebook likes and 65,604 Twitter followers!
October 2018 performance
October saw a steady increase in 'fans' and 'followers' on both Facebook and Twitter with a huge spike in engagement levels.
September 2018 performance
Over the last quarter we've seen some consistent growth across Facebook. With similar levels of content created throughout the last three months and posts published, we saw less new likes on our page than that in August but a huge increase in engagement levels. Twitter has remained consistent over the last quarter and although we have seen less retweets on our posts, we have had a consistent amount if message including direct messages as well as mentions. Overall, the last quarter has seen a consistent level of content published and some good engagement with our residents, again, showing us that we are on target.
August 2018 performance
August saw another steady growth in overall engagement levels with an increase in Facebook posts, reaction and shares as well as a increase in both Tweets and Re-tweets on Twitter. Similar to last month, our messaging is resonating well with residents.
July 2018 performance
Throughout July we have seen less output on Facebook and less engagement from our residents on published posts but have seen an increase in direct messaging. Twitter has shown more activity and is generating the right amount of engagement through retweets, likes, comments and shares.
June 2018 performance
Last month saw further growth and development across our social media platforms but in particular Facebook. It’s a great sign that our communications are resonating with our residents and that West Sussex County Council is on target to reach it's 2022 goal of 6,419 Facebook likes and 65,604 Twitter followers.
May 2018 performance
West Sussex County Council has seen growth and development across our main social media platforms over the last month with engagement levels and interactions with our residents increasing.
As we work towards achieving our targets, we continually review our activity to ensure that the information we are providing, sharing and updating is relevant  to our residents and they find it useful and of interest.
We are continuing to evaluate the response to campaigns and activity with our social media channels so we can improve and build on them in the future.

March 2018 performance

We are currently on track to meet our targets. The targets are a good indication of how well our residents are engaging with our organisation and finding out key information through digital means, in particular our main social media accounts (Twitter and Facebook.)

We continue to review our social media activity against our own targets and against comparable partner organisations. We will be working with services, partners and others to ensure the listening and engaging we are doing with residents through social media is as effective and useful as it can be. This will then help us shape our social media content on a daily basis. The quality of the content we post will contribute to the success of meeting our targets.