April 2019 performance
Most reactions - The new anxiety in autism guide will be available to parents and professionals online in the near future. In the meantime here's some information about why it's so important: http://ow.ly/vt3450scLJB @SBGaigg @CityUniLondon @cityarg
 Most comments - The new anxiety in autism guide will be available to parents and professionals online in the near future. In the meantime here's some information about why it's so important: http://ow.ly/vt3450scLJB @SBGaigg @CityUniLondon @cityarg
 Most shares - The new anxiety in autism guide will be available to parents and professionals online in the near future. In the meantime here's some information about why it's so important: http://ow.ly/vt3450scLJB @SBGaigg @CityUniLondon @cityarg
 Most Ow.ly Clicks - The new anxiety in autism guide will be available to parents and professionals online in the near future. In the meantime here's some information about why it's so important: http://ow.ly/vt3450scLJB @SBGaigg @CityUniLondon @cityarg
Twitter
Most retweets - Delighted to launch a new anxiety in autism guide - sent to every West Sussex school to help teachers support autistic pupils. It's been produced by our Autism & Social Communication Team and @CityUniLondon @cityarg Read all about it: http://ow.ly/B48E50rLJc6 @SBGaigg @Autism https://twitter.com/WSCCNews/status/1121352070563602432/photo/1
 Most replies - Delighted to launch a new anxiety in autism guide - sent to every West Sussex school to help teachers support autistic pupils. It's been produced by our Autism & Social Communication Team and @CityUniLondon @cityarg Read all about it: http://ow.ly/B48E50rLJc6 @SBGaigg @Autism https://twitter.com/WSCCNews/status/1121352070563602432/photo/1
 Most likes – Huge congratulations to our eight new firefighters joining @WestSussexFire! They graduated yesterday following a 13 week tri-service recruit course with @EastSussexFRS and @SurreyFRS, well done to all! https://twitter.com/WSCCNews/status/1116662934720086016/photo/1
 Most Ow.ly Clicks - How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council at: http://ow.ly/NCQk30lFHzZ #SaveTimeGoOnline https://twitter.com/WSCCNews/status/1123127380145573888/photo/1
March 2019 performance
Most reactions 73 –
West Sussex Tackles Textiles
We interviewed students from Chichester Free School to find out what they thought about recycling and why it’s important. This is what they said…and did! West Sussex recycles
 Most comments – 14
Are you in the #Durrington area tomorrow? If so, come along to our #SlipperSwap event at Durrington Library, between 10am-2pm! We'll be there, dishing out slippers to help reduce your risk of falling. More info: http://ow.ly/N9aH50n43wr #PreventingFalls #IndependenceForLaterLife
 Most shares – 85
West Sussex Tackles Textiles
We interviewed students from Chichester Free School to find out what they thought about recycling and why it’s important. This is what they said…and did! West Sussex recycles
 most Ow.ly Clicks
How can we improve our services? Let us know about your experience the last time you contacted West Sussex County Council, at http://ow.ly/NCQk30lFHzZ #SaveTimeGoOnline
 Twitter
 Most retweets
 We interviewed students from @Chi_Free_School to find out what they thought about recycling and why it’s important. This is what they said…and did! #WestSussexrecycles #WeDo @WSrecycles https://twitter.com/WSCCNews/status/1110608181858918405/video/1
 Most replies
🏳️‍🌈🏳️‍🌈🏳️‍🌈Communities around the world are celebrating Trans Day of Visibility today. 🏳️‍🌈🏳️‍🌈🏳️‍🌈 Our very own Sophie shares her story in a bid to help tackle some of the stigma that trans people *still* face on a daily basis. #TDoV https://twitter.com/WSCCNews/status/1112280905366810625/video/1
 Most likes
 We interviewed students from @Chi_Free_School to find out what they thought about recycling and why it’s important. This is what they said…and did! #WestSussexrecycles #WeDo @WSrecycles https://twitter.com/WSCCNews/status/1110608181858918405/video/1
 Most Ow.ly clicks
 In 2017/18 £1.7m was spent in #WestSussex sending your #textiles for disposal. That’s 11,000 tonnes of unwanted clothes, towels, blankets & sheets thrown in the rubbish. If you want to find out how you can start #TacklingTextiles, visit http://ow.ly/A2Tw30nf7dW. @WSrecycles https://twitter.com/WSCCNews/status/1108094565565820938/photo/1
February 2019 performance
Another increase on both channels this month. An increase in posts and tweets has seen a rise in engagement levels.
Facebook
Twitter
January 2019 performance
January has seen a huge spike in social media activity from the previous month, with a really encouraging increase in engagement levels.
With a similar amount of posts on both Facebook and Twitter, we've seen parallels between the increase in followers but almost double the traffic (total clicks on links) from Twitter
December 2018 performance
December had a decrease in Facebook posts but did see an increase in fans. Twitter also saw a decrease in tweets but, again, saw an increase in followers. Engagement levels were down but traffic through our online messaging was up.
November 2018 performance
We had another increase in posts and tweets this month and saw some great engagement from residents particularly with #OurDay and the 'Recycled bottle Christmas tree for Chichester city centre'. We’re happy our messages are resonating with our residents and to see an increase in engagement levels and we are well on track to meet our 2022 goal of 6,419 Facebook likes and 65,604 Twitter followers!
October 2018 performance
October saw a steady increase in 'fans' and 'followers' on both Facebook and Twitter with a huge spike in engagement levels.
September 2018 performance
Over the last quarter we've seen some consistent growth across Facebook. With similar levels of content created throughout the last three months and posts published, we saw less new likes on our page than that in August but a huge increase in engagement levels. Twitter has remained consistent over the last quarter and although we have seen less retweets on our posts, we have had a consistent amount if message including direct messages as well as mentions. Overall, the last quarter has seen a consistent level of content published and some good engagement with our residents, again, showing us that we are on target.
August 2018 performance
August saw another steady growth in overall engagement levels with an increase in Facebook posts, reaction and shares as well as a increase in both Tweets and Re-tweets on Twitter. Similar to last month, our messaging is resonating well with residents.
July 2018 performance
Throughout July we have seen less output on Facebook and less engagement from our residents on published posts but have seen an increase in direct messaging. Twitter has shown more activity and is generating the right amount of engagement through retweets, likes, comments and shares.
June 2018 performance
Last month saw further growth and development across our social media platforms but in particular Facebook. It’s a great sign that our communications are resonating with our residents and that West Sussex County Council is on target to reach it's 2022 goal of 6,419 Facebook likes and 65,604 Twitter followers.
May 2018 performance
West Sussex County Council has seen growth and development across our main social media platforms over the last month with engagement levels and interactions with our residents increasing.
As we work towards achieving our targets, we continually review our activity to ensure that the information we are providing, sharing and updating is relevant  to our residents and they find it useful and of interest.
We are continuing to evaluate the response to campaigns and activity with our social media channels so we can improve and build on them in the future.

March 2018 performance

We are currently on track to meet our targets. The targets are a good indication of how well our residents are engaging with our organisation and finding out key information through digital means, in particular our main social media accounts (Twitter and Facebook.)

We continue to review our social media activity against our own targets and against comparable partner organisations. We will be working with services, partners and others to ensure the listening and engaging we are doing with residents through social media is as effective and useful as it can be. This will then help us shape our social media content on a daily basis. The quality of the content we post will contribute to the success of meeting our targets.