November 2018 performance
Target achieved in November
September 2018 performance
All relevant staff have been reminded of the need to maintain and improve the performance levels we have set ourselves
August 2018 performance
After a disappointing drop in performance in July, all staff involved were reminded of the importance of this target and it is good to see the improvement back close to the target level.
July 2018 performance
All relevant staff have been reminded of the need to maintain and improve on the performance levels we have set ourselves.
June 2018 performance
Commentary – Target of 90% exceeded in June 18, work continues to maintain response timeline at or above the target.  
May 2018 performance
Progress is being made towards the target of 90% for 2018/19 

Background

Under the terms of the Freedom of Information Act 2000 the Council is required to respond to requests for information within 20 working days. Although this can be challenging, and sometimes we have to ask for clarification of a request, or for extra time to pull the information together, we believe that in line with our commitment to be Open and Transparent, we should respond as fully as possible to requests as promptly as we can. You can find Government advice on information requests here.

https://www.gov.uk/make-a-freedom-of-information-request