December 2018 performance
When asked whether West Sussex County Council offers good value for money, only 35% agreed with this statement in our What Matters To You survey. The biggest proportion of respondents were neutral with 44% neither agreeing or disagreeing, but 20% of people who took part disagreed. Like other local authorities across the county West Sussex County Council faces unprecedented financial challenges so it’s really important our residents see value for money.
The council is committed to being as efficient and effective as possible but we are doing things to make the best use of the resources we have. We have been investing in solar farms to power homes but also generate income. We are working with partners to bring together growth and investment across the county and we are looking at creating community hubs to protect vital community services.
We will be engaging with residents more proactively about the financial situation and the work we are doing to deliver value for money.
We are acutely aware that the money we spend, we spend on behalf of all of our residents. All of us within the County Council are guardians of that money and everything we do is about providing the very best service at the best value for money.
This measure is new, introduced in 2018. The data will come from the 'What Matters to You' survey. As part of the countywide What Matters to You survey that launched on 16th April 2018, residents are being asked how satisfied they are with the services they receive from West Sussex County Council. The survey runs until 16th July and results will be available in September 2018.